Save time, create value
Save time, create value
Our features overview
Tayo offers a modular platform serving different needs for Property Managers, Facility Managers, Institutionals and large Property Owners
TICKETS & OPERATIONS
All requests processed
A tenant notices a leak under their sink. Instead of calling multiple times or waiting days for a response, they open Tayo, snap a picture, and submit a request in seconds. The property manager immediately receives all the details, requests quotes from preferred service providers, and seamlessly tracks progress—without losing information or endless follow-ups.
From the initial report to invoice approval, every step is streamlined, structured, and accessible in one place. Let’s explore how:
- Whether it's an administrative inquiry, damage report, or a full renovation, every request is recorded as a ticket.
- Each ticket consolidates all essential information: photos, requester details, location, and request type.
- Automatic ticket assignment based on management groups and categories.
- Real-time tracking of ticket updates and notifications to stakeholders.
- Ticket merging for similar requests.
- A complete history accessible at any time.
- And much more!
All tickets are stored in a centralized, searchable system, allowing property managers to track, retrieve, and manage requests effortlessly.
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- Before sending a work order, multiple quotes can be requested simultaneously.
- Pre-filled details from the ticket streamline request submissions.
- Quotes received are managed directly in Tayo, with the ability to approve or reject offers in one click.
- Addition of execution dates, attachments, and accounting information.
- Once the intervention is completed, invoices are directly integrated into the platform.
- If multiple service providers are required (e.g., an electrician and a painter), multiple interventions can be managed within the same ticket.
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- Internal messages for exchanges between managers.
- Messages to service providers to clarify work orders.
- Grouped notifications to inform all stakeholders of a ticket.
- Attachment and templates for greater simplicity.
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- Monitoring key assignments and returns.
- Assignment to the right individuals, reducing losses and errors.
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- Real-time updates on key changes
- Identifying urgent tasks.
- Indicators on activities.
- Complete transparency for optimal tracking.
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Just a few examples...
- Automatic invoice approval.
- Simplified quote comparison.
- Smart reminders and notifications to prevent oversights.
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White Label
You control your branding completely, using Tayo in your own name and colors.
- YOUR LOGO
- YOUR AGENCY
- YOUR BRAND
- YOUR LINK
COMMUNICATIONS
Spread love, all at once
Managing property-related communication has never been easier. With Tayo Communication, all interactions are centralized, ensuring seamless exchanges between owners, tenants, facility managers, and service providers.
No more scattered emails or lost messages—just structured, trackable, and efficient communication.
- Send messages to multiple tenants at once (e.g., elevator outage).
- Ensure the right people receive the right information.
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- Send personalized messages
- Use pre-configured templates for recurring communications.
- Add attachments to complete the message
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- Monitor read messages to ensure transparency.
- Automatic follow-ups for recipients who haven't yet acknowledged important information.
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We integrate with other applications, such as
We can integrate with other applications
CHECKS
Manage inventory with ease
Accessible on any device, Tayo Checks simplifies property inventories, making entry and exit inspections efficient and fully traceable, even offline. Track changes, document keys, meters, and damages effortlessly. Once the first check is completed, future inspections are streamlined—just log updates, snap photos, and add notes.
Stay in control with a full inspection history, ensuring consistency even when switching managers. Need to create a repair ticket? Generate one instantly and decide later whether to proceed or discard it. Digital signatures, agreements, and diagnostic summaries are all managed in one place, ensuring a seamless and professional process.
- Quick and efficient inspections with access to property history.
- Issue identification with pictures and costs assignment.
- Key & meter documentation
- Digital exit agreement signed directly on the tablet, including exit agreement where applicable.
- Final diagnostic summary for full transparency.
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- Room details configuration.
- Customisable categories: Flooring, walls, ceilings, appliances, and more.
- Start from scratch or reuse an existing Checks as template.
- Seamless transitions: Prevents missing details and maintains continuity.
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- Generate repair or maintenance tickets from the inspection's result (Tickets and Operations).
- Log unresolved issues for later action, even after signing the exit agreement.
- Decide whether to proceed with or discard tickets after the inspection.
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DECISIONS
Digital General Assemblies
Tayo Decisions simplifies site meetings or condominium meetings with real-time voting, digital attendance tracking, and seamless agenda management. Participants can propose topics, delegate votes via proxy, and participate in targeted decision-making with Circles. Every decision, from renovations to policy changes, is automatically recorded and can be followed up through integrated ticketing (Tickets & Operations module).
- Include co-owners, experts, architects, and other stakeholders.
- Assign specific permissions, such as voting rights or observer status.
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- Advanced voting management supporting quorum, proxy, simple or qualified majority, and more.
- Attendance tracking monitoring both physical and online participation.
- Decision tracking in real-time
- Integrated tickets linking decisions to service requests for seamless follow-up.
- Transparent collaboration ensuring clear communication with service providers.
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- Targeted surveys gathering feedback from tenants, co-owners, concierges, and service providers.
- Informed decision-making using survey insights for projects like EV charging station installations.
- Flexible topics adapting surveys to various property management needs.
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- Organize and conduct meetings directly within Tayo Decisions.
- Real-time presentation mode displaying agenda, discussions, and votes dynamically.
- Automatically track agenda points, voting outcomes, and follow-up actions.
- Ensure clear documentation and accountability.
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Did you know?
Tayo Insights goes beyond simple data collection by providing detailed analyses, such as identifying trends and outliers in your operations.
9.2 days
is the average time for a contractor to deliver a quote
20%
of claims from tenants are about nuisances
INSIGHTS
Your data, your data and your data
With Tayo Insights, you gain a clear overview of all key metrics related to your operations and activities. Whether being a super-user managing multiple properties or a standard user focused on a specific portfolio, Tayo’s insights provide the data you need to optimize performance, productivity and streamline operations.
- Gain insights into your managed properties.
- Track and optimize property management.
- Monitor properties, mandates, and tickets.
- Visualize property locations and ticket geographical dispersion.
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- Analyze issue reporting patterns over time.
- Understand when and how tickets are generated.
- Identify who handles tickets and their resolution efficiency.
- Measure initial reaction speed.
- Track how quickly issues are resolved.
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- Monitor work order creation and completion across properties.
- Analyze task allocation among teams and properties.
- Identify and address delayed work orders.
- Streamline operations and prevent bottlenecks.
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- Assess efficiency and reliability of assignments.
- Measure speed of service provider reactions.
- Track cost trends and spending efficiency.
- Evaluate service quality based on feedback.
- Analyze how many quotes turn into completed tasks.
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And much more...
Tayo improves the daily lives of property managers, technical managers, tenants, owners and service companies.
Find out how!
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